Atlas · Tunisia / Data Guide
DATA GUIDE

Troubleshooting

Common problems and what to try.

Beginner 1 min read helpproblemserrors
Problem Try
"Your guest preview has ended" Log in or create an account; the preview lasts 3 minutes
A page is slow the first time Heavy analyses are computed once, then cached; reload
The map is blank Wait a moment, zoom in, or tick a layer; check your connection (the basemap comes from OpenStreetMap)
"Downloads are available to institutional administrators" Request institutional access from your account
The analyst says it is not sure Name a country or year, or pick an example from the Ask page
A country shows no analysis It has no mangrove map yet; open its profile
Right-click does not work It is switched off for everyone except the super admin
Menu will not close on a phone Tap CLOSE at the top of the menu or tap outside it

If it still fails, note the page address and the time and tell the Atlas team.

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